---
title: "About Support New Bern | Craven County Local Business Directory"
canonical_url: "https://supportnewbern.com/about/"
meta_description: "Meet the team behind SupportNewBern.com—Craven County’s independent local business directory, waterfront events guide, and community journalism platform."
---

# About Support New Bern

- **Canonical URL:** https://supportnewbern.com/about/
- **Meta Description:** Meet the team behind SupportNewBern.com—Craven County’s independent local business directory, waterfront events guide, and community journalism platform.

---

📍 Verified Local Business Directory & Community Hub

**Support New Bern** ([supportnewbern.com](https://supportnewbern.com/)) is the independent local business directory, home service referral guide, and community journalism platform serving **New Bern, Trent Woods, River Bend, James City, Bridgeton, Havelock, and Greater Craven County, North Carolina**.

## Our Mission

Founded in New Bern, NC, Support New Bern connects local homeowners, newcomers, MCAS Cherry Point families, and visitors with **700+ verified local businesses**—ranging from licensed HVAC, plumbing, and roofing contractors to independent downtown restaurants, waterfront marinas, and community events.

## How We Verify Local Businesses

- **Active Local Presence:** Every directory listing is checked for active operations or service coverage in Craven, Pamlico, or Carteret County, NC.
- **Direct Merchant Verification:** Business owners who [claim their profile](https://supportnewbern.com/claim/) undergo phone, email, and ownership verification by our local team.
- **Transparent Editorial Standards:** Our [Support New Bern Editorial Team](https://supportnewbern.com/editorial-policy/) researches local cost guides, neighborhood hubs, and seasonal event calendars firsthand.

## Business & Contact Information

**Organization:** Support New Bern

**Address:** 2104 Aycock Avenue, New Bern, NC 28562

**Telephone:** [(252) 259-6896](tel:+12522596896)

**Email:** [info@supportnewbern.com](mailto:info@supportnewbern.com)

**Hours:** Monday – Friday, 9:00 AM – 5:00 PM EST

**External Profiles:**  
 [Facebook](https://www.facebook.com/SupportNewBern/) •  
 [Instagram](https://www.instagram.com/supportnewbern/) •  
 [YouTube](https://www.youtube.com/@SupportNewBern) •  
 [Better Business Bureau (BBB)](https://www.bbb.org/us/nc/new-bern/profile/directory-advertising/support-new-bern-0593-90359541)

## Helpful Links & Policies

- [Browse Verified Craven County Business Directory](https://supportnewbern.com/listings/)
- [Contact Support New Bern](https://supportnewbern.com/contact/)
- [Editorial & Verification Policy](https://supportnewbern.com/editorial-policy/)
- [Terms of Service](https://supportnewbern.com/terms-of-service/)
- [Privacy Policy](https://supportnewbern.com/privacy-policy/)