Privacy Policy for Support New Bern
Effective Date: May 23, 2026
Welcome to Support New Bern (supportnewbern.com). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us.
When you visit our website and use our services (such as browsing local business directories, submitting a listing, or creating an account), you trust us with your personal information. We take your privacy very safely and seriously. In this privacy notice, we describe our privacy policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products and services, or when participating in activities on the website (such as submitting a local business listing or writing a review).
Account & Profile Information: Name, email address, passwords, and contact preferences.
Listing Data: Business names, addresses, phone numbers, websites, social media links, and operating hours provided by business owners.
Payment Data: If you purchase premium directory placements or ads, we collect data necessary to process your payment, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is securely stored by our payment processors.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
To Facilitate Account Creation and Logon Process: We use the information you allowed us to collect to facilitate account creation and logon process for the performance of the contract.
To Post Testimonials and Reviews: We post testimonials and reviews on our website which may contain personal information.
To Deliver Services to the User: We use your information to properly display your local business listing to visitors looking for services in New Bern, NC.
To Respond to User Inquiries: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
Publicly Displayed Information: When you submit a business listing or write a public review, that information is visible to any visitor accessing our public directory platform.
Third-Party Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (such as website hosting, payment processing, or SEO analysis).
4. Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, or to restrict the processing of your personal information. To make such a request, please use our contact form.
8. Updates To This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Community Member
Free
Per Listing-
Duration : 30 days
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- Map Display
- Contact Display
- Image Gallery
- Video
- Business Tagline
- Location
- Website
- Social Links
- FAQ
- Price Range
- Tags/Keywords
- Business Hours
- Timekit
- Menu
- Announcement
- Deals-Offers-Discounts
- Hide competitors Ads
- Events
- Bookings
- Lead Form
- Hide Google Ads
Business Pro
$26.25
Per Listing-
Duration : 31 days
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- Map Display
- Contact Display
- Image Gallery
- Video
- Business Tagline
- Location
- Website
- Social Links
- Tags/Keywords
- Business Hours
- Lead Form
Market Leader
$61.95
Per Package-
Duration : 31 days
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- Max. Listings : 5
- Map Display
- Contact Display
- Image Gallery
- Video
- Business Tagline
- Location
- Website
- Social Links
- FAQ
- Price Range
- Tags/Keywords
- Business Hours
- Timekit
- Menu
- Announcement
- Deals-Offers-Discounts
- Hide competitors Ads
- Events
- Bookings
- Lead Form
- Hide Google Ads