Support New Bern Terms of Service
Welcome to Support New Bern (https://supportnewbern.com/). By accessing or using our website and local directory services, you agree to comply with and be bound by the following Terms of Service.
1. Use of the Directory
Our platform provides a local business directory and digital marketing services to support Eastern NC merchants. You agree to use the site only for lawful purposes and in a manner that does not infringe on the rights of others.
2. Listing Claims & Owner Verification
Business owners who claim their listings must provide accurate, current, and verifiable contact and business details. We reserve the right to revoke claim authorizations or delete listings that are fraudulent, inaccurate, or misrepresentative.
3. Paid Packages & Subscriptions
Paid marketing packages, website development tiers, and AI receptions are billed as stated during WooCommerce checkout. Refund requests are subject to review and are handled on a case-by-case basis depending on the fulfillment status of the digital service.
4. Limitation of Liability
Support New Bern is not responsible for the services, products, or interactions that occur between website users and listed businesses. All transactions are solely between the respective parties.
For inquiries, please contact our support desk at admin@supportnewbern.com.